For the safety of our clients and staff, our stores will be open by appointment on a limited basis and by virtual video appointment. You may schedule an appointment by video call using FaceTime, WeChat or Skype. During this difficult time, our company will be offering unprecedented value to earn your business. We encourage those interested in a piano to take advantage.
Check out Piano Demonstrations on our YouTube Channel
To receive an email with a link to pictures and videos of our current used inventory, send Tony Thomas an email.
For over 165 years, Steinway & Sons has been recognized not only for building and selling the world's finest pianos, but also for its resiliency, strength of spirit and dedication to working together through hard times. In the midst of this coronavirus outbreak, the safety and well-being of our employees and customers remains our highest priority and we would like to provide an update on our operations and the procedures we are following to maintain that safe environment.
We know that there are times when purchasing something meaningful has an exceptionally positive impact on our lives. Therefore, our showrooms in Nashville, TN and Birmingham, AL are currently open for business with limited staff. We encourage making use of many of our video-call platforms to virtually tour our showrooms and make piano selections.
If you do choose to visit us in person, you will find that our showrooms comfortably allow for individualized spacing of guests. Additionally, all of our locations have increased the frequency of sanitizing surfaces including a thorough cleaning in between customer visits. Company-wide, we will continue to protect our employees and customers, and we remain ready to serve our customers in the most appropriate fashion.
There is also a possibility of us bringing a piano to your home to try with our "white glove" delivery service. Ask your representative about the terms and restrictions for this.
Either way, when your piano is selected, it will be expertly sanitized and carefully packed up to be delivered with our professional delivery crew that is prepared to deliver in these current circumstances.
Lastly, we encourage you to bring some music into your day by visiting the Steinway & Sons YouTube channel at youtube.com/SteinwayOfficial as well as our stores' YouTube channel as well for great videos to learn about pianos.
We look forward to the time when we can make and celebrate music together at our Steinway Showrooms and other great venues around our towns. Until then, We hope you will keep Steinway close with music in your home.
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